On Saturday, the Federation’s Agriculture Minister Chevag Singhhan called on India Airlines to allocate a “broken” seat on a flight from Bubal to Delhi. In a strong publication on X, Chawhan described the seat as “immersed and uncomfortable” and asked why passenger sold tickets for defective seats.
“I booked a ticket on India AI436 and was dedicated to number 8c. When I sat, it sank in it – it was uncomfortable,” he wrote, adding that the traveler colleagues offered him a better seat, but he chose to stay in his appointed seat to avoid annoying others.
Qohan claimed that when the flight employees faced, they admitted that the administration had already been informed of the defective seat and was advised not to sell tickets. “Not just one, but many of these seats are present,” he claimed, asking whether Air India plans to fix these issues or continue “to benefit from passenger coercion to reach their destination.”
His remarks also took criticism of Air India’s transfer under the Tata Group, expressing his disappointment in the service of flying after merging with Vistara. “I thought Air India would improve after Tata Tata, but it seems that I was wrong.”
She described it as “immoral” to charge the full fare to get a defective seat, as he asked directly, “Is this not deceiving passengers?”
In response, Air India has released an apology, stating that it is “carefully looking to prevent future events.” The airline also asked Chahan to communicate in particular to discuss the problem more.